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〒904-2196
 沖縄県沖縄市美里
 5丁目28番1号


●水道料金・引っ越し
 の手続きなど
【料金課】937-3637

●屋外の水漏れ・修繕、
 水質検査など
【管理課】937-3691

●水道の新設・
 増設工事など
【工務課】937-5093

●統計、広報、
 企画など
【総務課】937-6211

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Okinawa City Waterworks Bureau

Water Bill & FAQ History Contact
Japanese

Water Bill & FAQ

Water Bill

In Okinawa City, the City Waterworks Bureau reads all water meter in Okinawa City from the 1st to the 25th of the month. So every household has a different water meter reading day. Then, we calculate and make bills during the next 5 days. We put our customers water and sewerage bills together (See Okinawa City website English page about sewerage information.) We mail the bill on the 1st of the following month and customers pay the bills by the 22nd.

Example

1. Read your water meter on April 10th.
2. Calculate April water bill; usage from March 10th to April 10th.
3. Send April water bill on May 1st.
4. Pay April water bill by May 22nd.

There are two ways to pay water bills.


Notice for Water Meter Inspection
1. Automatic bill payment by bank account
Customers can pay water bills by bank accounts. It is very easy and convenient once your application is accepted. Bills will be paid automatically by your bank account every month. Every 8th of the month is the day of withdrawal. In case the money can't be withdrawn on the 8th, the 22nd is the next chance. We don't send paper bills to those who use automatic bill payment, so please check how much you are going to owe on the Notice for Water Meter Inspection. If a customer would like to start the automatic bill payment, please come over to our office or a local bank with one of your bills or receipts, bank account notebook, and inkan (personal seal) used for the bank.

2. Take water bills to local banks or convenience stores near by
The City Waterworks Bureau sends water bills to customers on 1st of the month, so customers get the bill around the 3rd or 4th. Customers take bills to local banks or convenience stores near by and pay them by 22nd. In case customers can't pay by 22nd, they can come over to our office.

If you have any questions, please call 937-3637 (Billing Section)


FAQ

What shall I do when I move in? (turn on water)
Please let us know at least one day before you will move in or one day before you start to use water. In case you would like to move in during weekend, please call us by Friday morning because our office is closed on weekend.

What shall I do when I move out? (turn off water)
Please let us know at least one day before you will move out or one day before you finish using water. We read the water meter and then calculate the final bill. If you need a final receipt to turn in to your housing agency or if you are leaving Okinawa, please come over to our office for payment. In case you’re still living on Okinawa, you can pay the final bill at convenience stores near by or by automatic payment, as usual.

Where can I pay my water bill?
You can pay your water bill at local banks, convenience stores, and our office.

My bill is over due. Can I still pay at a local bank or convenience stores?
You can not pay any bill which is over due at a local bank or a convenience store. Please come over to our office or wait for a reminder bill. A reminder fee will be added to the bill and sent in the following month.

 
Copyright (C) 2006, Okinawa City Waterworks Bureau. All Rights Reserved.